Shipping History in Enhanced Click-N-Ship

Shipping History in Enhanced Click-N-Ship

Shipping History keeps a record of labels purchased on the Enhanced Click-N-Ship application. The record can be categorized by Orders. The actions dropdown menu in the Shipping History gives you the following tools:

Enhanced Click-N-Ship Shipping History User Guide Jan. 2025

Available Actions in Shipping History

Available via the Actions Dropdown Menu (On the Order Details Page after clicking the Order Number)

TrackCheck status of your shipment, without navigating away from the page.
Print/Re-Print*Print or re-print labels quickly and easily.
Save PDF*Save a label in PDF format to print at your convenience.
Ship AgainRe-create frequently used labels for faster shipping.
Request a RefundRequest a refund for an unused Click-N-Ship® label. Available for 30 days after label purchase.
Create a Return LabelCreating a return label is free and you will only be charged fees once the return label has been used. A return label cannot be created without an associated outgoing shipping label purchased through Enhanced Click-N-Ship®.
Cancel RefundCancel a pending refund request. Once the refund request has been processed, cancellation is no longer possible.

Available via More Actions (On the Label Details Page After Clicking the Label Number)

Print at Post OfficePrint a label at your Post Office by entering an email address to send a Label Broker® QR code.
Shipping Supplies StatusView the status for the Shipping Supplies that were selected during purchase of the label(s).

Available via Need Help (On the Label Details Page After Clicking the Label Number)

File an Insurance ClaimSubmit an insurance claim for loss or damage of a shipped, insured item.
Request a RefundRequest a refund for an unused Click-N-Ship® label. Available for 30 days after label purchase.
Request a Service RefundRequest a postage refund due to failure of Priority Mail Express® service only.
*Print/Re-print and Save as PDF features are only available until midnight CST of the label's ship date.

Notes:

  • Your Enhanced Click-N-Ship Shipping History is separate from the Legacy Click-N-Ship Shipping History.
  • All Enhanced Click-N-Ship® customers will have access to 1 year of their Legacy Click-N-Ship® transactions within the Enhanced Click-N-Ship® Shipping History.

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