Click-N-Ship Help Desk Information

Click-N-Ship Help Desk Information

  • Email Us, click on "USPS.com", and select the reason for your email
  • Call 1-800-344-7779
  • Customer Service representatives are available as follows:

    • Related Articles

    • Click-N-Ship Refunds and How to Request Them

      Unused Click-N-Ship® labels As a Click-N-Ship® customer, there may be instances where you need to request a refund for a label such as: You decide not to ship your package after you have created your label You were not able to print your label before ...

    • Shipping History in Enhanced Click-N-Ship

      Shipping History keeps a record of labels purchased on the Enhanced Click-N-Ship application. The record can be categorized by Orders. The actions dropdown menu in the Shipping History gives you the following tools: Enhanced Click-N-Ship Shipping ...

    • Your Enhanced Click-N-Ship Shipping History is separate from the Legacy Click-N-Ship Shipping History.

      Purchases made in Enhanced CNS are accessible via https://cnsb.usps.com/history/shipping Purchases made on the legacy CNS will be accessible via https://cns.usps.com/shippingHistory All Enhanced Click-N-Ship® customers will have access to 1 year of ...

    • What kind of printer and paper should I use to print Click-N-Ship® labels?

      Laser printer High quality ink jet printer. For ink jet printers, 600 dots-per-inch (DPI) is recommended. Self-adhesive labels recommended Plain white paper is acceptable. Do not tape over the "Postal Use" area on labels or cover barcodes. Tape makes ...

    • Editing the Address Book

      Click on the Address Book tab in the Click-N-Ship® toolbar. Select an existing address by clicking on the name. The contact's information will then be displayed in the lower panel. Click "Edit" button to display all form fields for the contact and ...