Creating Return Labels

Business Shippers can generate return labels for outgoing shipments to their customers.  Creating a return label is free and you, the shipper, will only be charged fees once the return label has been used.  A returns label cannot be created without an associated outgoing shipping label purchased through Enhanced Click-N-Ship®.  Once a customer uses the Return Label, you will receive an email notifying you that a charge was made and the label will appear in your Shipping Cart.  You will need to log into your Enhanced Click-N-Ship account to pay for the used Return Label. Return labels must be used within 30 days of the ship date of the label used to ship the item(s) to the recipient.

For additional guidance, see the Enhanced Click-N-Ship Label Creation User Guide Feb. 2025. Refer to the section titled, "Create a Return Label". 

NOTE: See Customer Returns - Label Services and Package Return Options for additional information on USPS Returns (not available for returns from any foreign country).

 

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